A.R.N. Ratriaga
This research examines how well public transport services are distributed in Surabaya, focusing particularly on the feeder bus system. Surabaya needs an adaptive and equitable public transportation system with a projected population of 3.02 million in 2024 and a growth rate of 0.29 percent. However, the Wira-wiri Suroboyo feeder service is underutilized, with passenger numbers down by over 20 percent as of April 2023. It indicates a mismatch between the community's mobility needs and services. The main objective of this research is to evaluate the effectiveness of the existing feeder network in relation to its geographic distribution by identifying service gaps and analyzing its alignment with residential areas and city planning regulations. To that end, a service coverage assessment of existing feeder routes was conducted using Network Analysis to identify locations not reached by feeder services using Buffer Analysis. This investigation employs a geographic information system (GIS) approach for accessibility evaluation. The findings indicate that public services reach approximately 14% of the populace. The study results show that around 14% of the population is served by public transportation within a 400-meter radius. Several densely populated and strategic areas, such as Karang Pilang, Kenjeran, Krembangan, Pakal, Pabean Cantian, and Semampir subdistricts, only have a service level of less than 50%. These underserved areas highlight the need for an optimized feeder network that prioritizes spatial equity and multimodal integration in line with Surabaya's long-term urban development plan. This result will provide recommendations for route planning more aligned with urban mobility needs. © Published under licence by IOP Publishing Ltd.
Regional and Urban Planning Department, Engineering Faculty, Brawijaya University, Malang, Indonesia
