Mahadharu Ashifaati Ashfan, Tri Wulida Afrianty, Hamidah Nayati Utami, Arik Prasetya
This study investigates how Family Supportive Supervisor Behavior (FSSB) and Work–Life Balance (WLB) Policy function as critical job resources that shape employee voice behavior through employee well-being in a high-demand state-owned maritime organization in Indonesia. Using a quantitative explanatory design and Partial Least Squares-Structural Equation Modelling (PLS-SEM), data were collected from 127 permanent employees with at least 1 year of tenure. The results indicate that both FSSB and WLB Policy significantly enhance employee well-being, which in turn promotes employee voice behavior. Employee well-being emerges as a robust psychological mechanism, confirming its mediating role within the Job Demands-Resources (JD-R) framework. These findings extend the JD-R literature by demonstrating that well-being is not merely an outcome of job resources but also a motivational pathway that enables employees to engage in voice behaviors under demanding work conditions. In the context of this study, the JD-R framework applies to an underexplored state-owned maritime setting. Practically, the results underscore the importance of strengthening supervisory support and implementing genuinely supportive work–life balance policies to enhance employee well-being. This fosters a culture where employees are empowered to actively express ideas and feedback, which may, in turn, enhance organizational responsiveness and adaptability within the Indonesian state-owned maritime sector. © 2026 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
Department of Business Administration, Faculty of Administrative Sciences, Brawijaya University, Malang, Indonesia
