Endang Siti Astuti, Mochammad Al Musadieq, Hamidah Nayati Utami
This study is to examine the effect of trust on perceptions of ease of use, as well as its impact on attitudes and interests in using internet banking. This research employed a survey method, where samples were selected from a population. This research took place in national banking institution in East Java. The population of this study were individuals who made transactions using internet banking of Bank BCA, Mandiri, BNI, BII and Bank CIMB Niaga in East Java. This research confirms the suitability of TPB and TAM as appropriate models in explaining individual attitude in adopting internet banking. © 2021 Informa UK Limited, trading as Taylor & Francis Group.
Department of Business Administration Sciences, Faculty of Administrative Sciences, Brawijaya University, Malang, Indonesia
