Titis Sari Putri, Fatwa Ramdani
Reliability is a software quality attribute. Reliability testing is an important matter in software development. It assesses the quality and reliability of a software system, especially a large-scale system that has plenty of users and handles many business operations and transactions. In this research, the reliability test was performed towards the two biggest Indonesian online marketplaces on the android platform, Bukalapak.com and Tokopedia.com. The testing applied scenario-based exploratory method which combines testing based on scenario and exploration. The testing results of Bukalapak and Tokopedia were compared and analyzed. The results showed that there were some weaknesses in the tested features: impurities, discomfort of using application, and potential occurrences of bugs or errors. From the scenario-based exploratory testing result, it can be concluded that there was no significant error that can damage the system. After optimization was conducted using Fuzzy Inference System Tsukamoto, it showed that both Bukalapak and Tokopedia have an equal end value output of the reliability system, though there were some different values of testing. The value of the optimization results between the two applications has similarities with the actual test results. Both applications have the same final FIS value weights of 5.61. © 2017 IEEE.
Faculty of Computer Science, Brawijaya University, Malang, Indonesia
