Iqbal Alan Abdullah, Armanu, Margono, Djumahir
The MICE (meetings, incentives, conferences and exhibitions) industry is considered a big part of Jakarta’s tourism sector, while the figure for tourists is also significant. Therefore, hosting events is considered a highly effective way to augment the city’s tourism income. The method used in this study is a quantitative approach. The data was obtained from the dissemination of research instruments (questionnaires) to 171 respondents of MICE employees in Jakarta. The data were analyzed using Warp PLS software. The results showed that MICE has an effect on shared leadership. The role of government is not to strengthen shared leadership in improving MICE business performance, but the entrepreneurial orientation to be capable to bridging leadership. Therefore, entrepreneurial orientation is very important in improving the business performance in Jakarta. © 2018 International Strategic Management Association. All Rights Reserved.
Faculty of Economics and Business, Brawijaya University, Malang, Indonesia
